🌿 A Sustainable Experience, Without Compromising Comfort

At our hotel, sustainability is not a trend—it is part of how we understand hospitality.
Every detail is thoughtfully designed to care for the environment, support the local community, and offer an authentic, conscious, and high-quality experience.

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Commitment to the Environment

• Waste separation and recycling stations

• Elimination of single-use plastics

• Organic waste composting

• Reuse and recycling of materials

• Responsible management of special waste

• We support reforestation in Cholila together with ReforestArg

 

Energy Efficiency

• 100% LED lighting throughout the hotel

• Motion sensors in common areas

• Energy-efficient climate control systems

• Integration of solar energy in key areas

• Solar-powered charging station

 

Responsible Water Use

• Water-saving systems without compromising comfort

• Towel reuse program

• Water reuse for irrigation

• Use of alternative water sources

• Pool treatment through ionization, reducing the use of chemicals

 

Local Commitment

• Priority to local suppliers and producers

• Purchase of environmentally sustainable products.

• Purchase from companies that have good practices

• Educational programs and internships

• Spaces for local artists

• Community engagement initiatives

 

Identity & Environment

• Garden with native Patagonian flora

• Spaces enhanced with native plant species

• Promotion of responsible tourism practices

 

Conscious Gastronomy

• Lactose-free, vegan, and gluten-free options

• Celiac-friendly dishes

• Locally sourced ingredients

• Cuisine that reflects Patagonian identity

• Braille menu available for accessibility

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Commitment to our team

We believe that a great guest experience begins with a team that feels valued, supported, and motivated.

• Incentive and benefits program for team members

• Special celebrations: birthdays, Labor Day, Hospitality Workers’ Day, Mother’s Day, and Father’s Day

• Recognition on International Women’s and Men’s Day

• Holiday gift baskets and end-of-year toast

• Traditional dishes prepared on national holidays

• Annual end-of-season celebration with awards

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Conection & communication spaces

• Monthly birthday celebrations

• Spaces to strengthen team connections

• Updates on hotel news and developments

• Monitoring guest reviews on platforms like TripAdvisor and Booking.com

• Sharing highlighted guest feedback about our team’s service

• Reinforcement of our sustainability policy

• Recognition and appreciation of daily commitment

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Choosing us means being part of a more conscious way of doing tourism, without compromising comfort, quality, or experience.
If you would like to learn more about our metrics and values, you can find the links below.